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Terms and Conditions

Terms and Conditions

  1. A Detailed description of goods and/or services

Annique Health and Beauty is a business in the Direct Selling health and Beauty industry

  1. Delivery policy

Shipping and Handling charges

  • A shipping and handling charge is payable when ordering from Annique. The amount payable for shipping depends on the delivery area for the order and if your order exceeds N$2750, as of 1 July 2019, shipping will be free. This amount may be reviewed from time to time at the sole discretion of Annique.
  • These fees are determined according to current shipping charges and services and are subject to change by Annique.
  • This fee should be added to all orders after deducting the Consultant’s off-invoice discount.

Annique only ships orders to registered Annique Consultants and their customers within the borders of Namibia

  1. Export restriction

The offering on this website is available to Namibian clients only.

  1. Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected

  1. Customer Privacy policy

Annique Health and Beauty shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:



  1. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards.

  1. Card acquiring and security

Card transactions will be acquired for Annique Health and Beauty via PayGate (Pty) Ltd who are the approved payment gateway for all NamibianAcquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by Annique Health and Beauty separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is Namibian. Transaction currency is Namibian Dollar (N$).

  1. Responsibility

Annique Health and Beauty takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of Namibia and Annique Health and Beauty chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Andimba Toivo-ya-Toivo Street, Windhoek, Namibia.

  1. Variation

Annique Health and Beauty may, in its sole discretion, change this agreement or any part thereof at any time without notice

  1. Company information

This website is run by K2014144230 (sole trader / private company / close corporation) based in South Africa trading as Annique Health and Beauty and with registration number 2014/144230/07

  1. Company contact details

Company Physical Address: 9 Regency Drive, Route 21 Corporate Park, Irene, 0157

Email: suggestions@annique.com Telephone: (012)345-9800